Complaints
We value your feedback and are committed to addressing any concerns you may have. If you have a complaint, please let us know so we can work to resolve the issue quickly and effectively. Your satisfaction is important to us, and we’re here to ensure your experience with Khaldistiny is positive.
Complaints
It can always happen that something doesn’t go exactly as planned. We recommend that you first report complaints to us by emailing info@khaldinisty.com. If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur via
https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.
It is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.
