FAQ
Anwsers to the most asked questions
What is Khaldistinys mission?
It is our mission to help millions of people worldwide with both their physical health goals as well as with their mental health. We believe for example that bad habits like smoking and eating unhealthy can be eliminated in much more fun ways than the regular quitting methods and we will not stop until millions of people have experienced our products and have reached their health goals.
Losing 5-50kgs/22-110 lbs or more with our cool products or reducing the amount of cigarettes you smoke on a daily basis, by 50 – 100% are one of our greatest missions we want to accomplish and it’s up to you guys to get: “mission passed!”
The founder of Khaldistiny has always been fascinated by the amount of people that smoke on a daily basis. One day, when he decided to create a product against smoking, he found out that there were multiple idea notes in his phone. Most of the ideas are about new products that help you become healthier and happier in life and other ideas are about subjects like “school bullying” and “people dealing with a depression”.
In 2023 the founder has decided to create his own business which is dedicated to making millions of lifes better. Our goal is to improve the health, safety and wellbeing of millions of people around the world with self-invented products and free apps for the vulnerable children and adults of our communities.
Khaldistiny strives to help millions of people to reach their health goals or to have a better and more stable life. We can’t do this alone. You can support us by buying some of our original products against smoking and an unhealthy lifestyle, for yourself or your loved ones but it does not stop there. We encourage our fans to share our message and products with their friends and family, on Instagram, Facebook, Tiktok and other social media.
Together we can create a new community that is dedicated to being healthy in a fun way. Last but not least: With your support we can get enough publicity and make our mission known to the world + the fact that we will be launching free apps to protect vulnerable people and to make them more positive towards life.
Delivery and returns
After placing your order you will receive a confirmation mail. Haven’t received one yet in 24 hours? Then contact us and we will try to solve the problem.
We are working very hard to get our products in our warehouse in Europe and you can pre-order now! We expect the games to be ready for shipment in January.
The package will be delivered within 1-14 (working) days, depending on whether you live in Europe or in a different part of the world.
Bear in mind that the pre-orders also count as a ticket to win one of our cool prizes like a PS5, a new Smart TV or even a vacation abroad.
After placing an order you will receive a tracking number so you can follow your package.
Send us an Email and we will try to add the right adress on the package. If the package is sent already, there is nothing more we can do unfortunately. When the shipment was not successful and we get the package back in our warehouse we will have to charge return costs. After this you can order again.
We believe that more than 99% of our customers will be playing our games and will be using our products, but if you feel like it’s nothing for you and the product is unopened and in a new state you can return it within 14 days.
Since we are just starting and the shipping and sales related costs per product are pretty high we unfortunately can not offer free returning at the moment.
When the returned product has been received by us, the package is unopened and nothing is missing, we will pay the refund within 14 days. Shipping charges are not refunded.
Payments
We work with Mollie, one of the best known payment systems in the Netherlands. More 210.000 businesses in different countries use this payment system, which offers all well known national and international payment methods like iDeal, Paypal, SEPA, Visa, Apple Pay, Maestro, Mastercard, American Express, Bancontact, Giropay, PostePay, Klarna and many more worldwide payment services.
Our payment system Mollie is PCI-DSS level 1 certified and is more than safe to use. Mollie complies with the guidelines for the security of internet payments that are demanded by the European Banking Authority.
Can I make a large order for resale as a company/ warehouse?
Of course! We can give a special price to companies and warehouses around the world. Send an e-mail to jaouadkhaldi@outlook.com to contact us and we will reply within 3 days.
Since it is our goal to make as many people healthier as possible we encourage the sale to healthcare facilities, GP’s and pharmacies worldwide. Contact us on the contact page or send an Email to jaouadkhaldi@outlook.com to see what deal we can offer!